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Faq
What areas do you service? We are based in Adelaide’s northern suburbs and support participants across metropolitan Adelaide and greater South Australia. Home‑based, community‑based, and virtual supports are available depending on your goals and location.
Yes. We work with both self‑managed and plan‑managed NDIS participants and can invoice directly to you or your plan manager as agreed.
We currently operate as an unregistered NDIS provider while working toward registration. This means we can support self‑managed and plan‑managed participants.
Absolutely. Matching is important for comfort and outcomes. We consider language, culture, personality, and interests when selecting the right worker, and you are always welcome to request changes.
We offer flexible scheduling, including weekdays, weekends, and evenings by arrangement. Public holiday availability can be discussed on request.
Pricing depends on the service type and time of day. We discuss fees transparently during intake and provide written details before supports begin.
Yes. We have strong experience supporting neurodivergent participants and tailor approaches to meet sensory and communication needs.
Yes. We offer budgeting support backed by more than five years of finance experience and employment assistance with more than three years of workforce development experience.
Where capacity allows, we can arrange short‑notice respite. Please call to discuss your circumstances and availability.
We follow clear policies for privacy, confidentiality, incident management, complaints and feedback, infection control, and participant rights. We will provide these documents and discuss them during onboarding.
